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Customer service

In this section you will find all the information and channels available to resolve your queries, make suggestions or report any incident related to public transport in Aragon. Our commitment is to offer you an accessible, fast and efficient service.

You can contact us through our online form, by phone or at our in-person customer service points. You can also check our frequently asked questions to get immediate answers to the most common queries.

Your feedback is essential for continuing to improve the public transport that connects Aragon. We are here to help you!

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Satisfaction survey

We would like to hear about your experience with public transport in Aragón. Your participation in this survey will enable us to evaluate the quality of the service and identify areas for improvement.

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Contact: incidents, complaints and suggestions.

Do you have any queries, suggestions or incidents to report? Fill in this form and our customer service team will respond as soon as possible.